Residential Technical Services

Let The Computer Crew cater to all your computer needs right in the
convenience of your own home. Don’t stress over the hassles of
taking your computer to a repair shop; leave your computer right
where it is and let us come directly to you!

Home Networking Help

Home Network Installation / Troubleshooting – Do you have
more than one computer in your home? Do you want them all to share
the same Internet connection? With a wired or wireless LAN, or Local
Area Network, you can do that and more. You’ll be able to access the
Internet, share files, and print to the same printers – all from any
computer on your network. In addition, we can troubleshoot your
existing network or help you go wireless, allowing you to browse the
Internet and print files from your living room or even the back
yard. Let us construct a network that fits your lifestyle!

Wireless Network Security – How safe is your wireless
network? The default installation for most wireless networks does
not include setting up security, which means that over 75% of all
wireless networks are NOT secure! So unless you have taken
deliberate steps to implement security, more than likely your
network is at risk. We’ll come to your home and lock down your
network, so you can keep unwanted hackers and other pesky intruders
out by restricting access to only the computers of your choice.

System Protection / Internet Setup and Security

Virus / Spyware / Adware Protection, Scan and Removal – Is
your computer running extremely slow or acting a bit strange?
Chances are it got infected with a virus or worm, or is loaded down
with spyware and adware. Whether a hacker or identity thief has
infected your computer or email with Trojans, malware, or other
nasty enemies, we have just the medicine your computer needs. We’ll
scan your entire hard drive and remove every trace of file infection
that slows down your computer and threatens the confidentiality of
your personal and private information.

Online Child Safety – Do you worry about who your teenager is
chatting with online? Do you worry that your school-age child will
accidentally stumble upon a pornography site while trying to do
their homework? If you own a computer and have children or teenagers
in your home, then Internet filtering is a must. We come to your
home, install and configure Internet filtering that protects your
children from Internet predators, obscene websites, objectionable
chat rooms, and more. We then give you a personalized training
session on using the software.

Routine Maintenance and Cleaning

System Tune-Up and Optimization – Let’s face it – without periodic
maintenance your computer becomes increasingly sluggish,
disorganized, and cluttered. We’ll optimize your system with
hundreds of system tweaks and enhancements that will defragment your
hard drive, accelerate your PC’s performance, make Windows boot
faster, and increase your Internet and download speeds. We’ll also perform several critical system updates,
maintenance tasks, and repairs that will correct hard drive
problems, clean and optimize your system registry, find and fix
stubborn system errors, and more. Let us keep your computer running
smooth, fast, and error free! – Request this service now

Physical Cleaning – When was the last time you thoroughly cleaned
your computer – inside and outside? If it has been awhile (or
never!), then you need our physical cleaning service. Experts
recommend that you clean your computer every 3-6 months. Removing
dust, pet hair, and smoke buildup not only stops the spread of
germs, but also keeps your computer functioning properly, and even
extends the life of your computer by allowing it to properly cool
itself. Let us give your computer the ultimate
cleaning; we’ll remove the dust particles from inside your computer
case, clean your keyboard and mouse, and clean your monitor. Your computer will look and run like new again!

Data Recovery and other Home Data Services

Data Recovery – Losing your files can be devastating! Whether you’ve
lost your data due to accidental deletion, damage caused by a power
surge, corruption brought on by a virus, the “formatting” or
“fdisking” of your hard drive, or even an entire system crash,
we can get your valuable data back. The types of data we can help
you recover include email, personal documents, videos, pictures,
MP3s, and more. We can also recover data from CD and DVD media,
digital cameras, MP3 players, memory cards, and other portable

Secure Data Deletion – Don’t get caught giving away your personal
data! If you are selling, donating, or otherwise getting rid of your
old computer (or even just upgrading the hard drive), you should
ensure that all your sensitive data is securely erased. Deleting
files, or even formatting the entire hard drive, does NOT actually
remove the data from your drive. All your old email, personal
letters, pictures, tax returns, passwords, health documents,
financial records and more still exist on the drive. With a little
know-how these files are easily recoverable, which can lead to
identity theft. With our secure data deletion service we can wipe
your entire hard drive to DOD standards, or even just a few files or folders, so that
the data is completely destroyed with absolutely no possibility of
it being recovered. We can also provide Certificates of Destruction
for these services.

One-Time Data Backup – Do you have important pictures, emails from
friends and family, important documents, on your computer that you
don’t want to lose? If you have never performed a backup, you could
lose it all at a moment’s notice to fire, theft, hard disk failure,
accidental file deletion, virus infection, and more. Protect your
data with our data backup service that includes the transfer of all
your important files to CD or DVD media.

Data Migration – Are you looking to transfer the data from
your old computer to your new computer? With our data migration
service we can help you do just that.

Hardware Support

Hardware Install / Upgrade / Repair – We can install or upgrade any
internal or external hardware device on your desktop or laptop
computer. Examples of hardware devices that we install or upgrade
include: hard drives, RAM (memory), network interface cards, CPU
(processor), printers, scanners, video cards, monitors, CD-ROM
drives, DVD-ROM drives, CD/DVD burners, modems, sound cards,
speakers, webcams, digital cameras, CMOS batteries, external zip
drives, and more.

Laptop DC Jack Replacement – Does your laptop not turn on when you
have it plugged into the wall? Does your battery charge only when
you wiggle the power cord? If your laptop is experiencing these
symptoms, it may be a candidate for a dc jack replacement. The dc
jack is the outlet on the back of your laptop that you plug your
power adapter into and it sometimes has a tendency to become loose.
Let us resolder or replace your dc jack and get your laptop back up
and running in no time!

Software Support

Operating System Installation – If you’re ready to upgrade to the
latest operating system or if you want a fresh installation of your
current operating system, we can help you wade through the process.
We will install, or reinstall, Microsoft Windows and all critical
updates onto your desktop or laptop. This service includes
formatting, or clearing off your hard drive which makes your system
run smoother and brings it back up to speed.

Install / Upgrade Single Software Title – Whether you’re
interested in expanding your software collection or updating an
existing application, we can install or upgrade a single software
title and all critical updates on your desktop or laptop.

Install / Upgrade / Repair Software Suite – We can install, upgrade,
or repair one software suite and all critical updates on a single
desktop or laptop. Examples of software suites include: Microsoft
Office, Internet Security packages.

Computer Training / Tutoring

Computer Training – Do you want to improve your computer
skills? Perhaps you are a novice computer user and need a lesson on
basic computer literacy, or maybe you need more advanced training?
Whatever your need, we offer personalized training sessions on any
technology-related topic you want to learn, such as: basic PC
skills, getting the most from your software, navigating and
searching the Internet, downloading music to your portable MP3
player, working with your digital pictures, and more. All skill
levels welcome.

PC Troubleshooting and Help

PC Troubleshooting / Diagnostics – Does your PC freeze up,
crash, or run extremely slow? Has your Internet come to a crawl or
do you constantly get bombarded by error messages? Don’t let your PC
problems drive you crazy; call us instead! We can troubleshoot and
diagnose problems with your software, hardware, Internet, email,
operating system, and more. Through a series of system tests and
diagnostic checks, we’ll get to the root of your problem and advise
you on the best possible solution.

As you can see we offer a wide range of computer support including
computer repair, computer consulting, and general computer help so
if you cannot find what you are looking for on this page, contact us
anyway. We can help!